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ETCS, Inc. / ROSS TRAVEL & TOUR (ETCS/RTT) TERMS & CONDITIONS
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Refunds: Of air fare, according to guidelines of Carrier; of land portion, a minimum $75 cancellation fee, but not more than 20% of land cost if cancelled more than 90 days prior to departure. After that date additional cancellation fees as may be assessed by land/air operators. Cancellation requests MUST be made in writing and are effective upon date of receipt.
Cost: could vary by 6.0% because of currency fluctuations or additional taxes and/or fees, security charges, fuel charges.
Unforeseen events: In the case of unforeseen events such as but not limited to missed connections or airline delays, each participant is responsible for his or her own accommodations and meals. Travel insurance is recommended.
Travel and/or Cancellation Insurance is highly recommended. Ask for details.
Documents: valid passport, visa if necessary, shots as required.
What is not included: anything not specifically noted, such as additional food, items of a personal nature, passport fees, etc.
In the event of cancellation by Educational Travel Consultant Services, Inc. (ETCS) and/or ROSS TRAVEL & TOUR (RTT) due to events within the agency´s control., a full refund is made. ETCS/RTT retains the right to decline any prospective tour member or to make alternative arrangements while on the tour, at extra expense to the participant, for any participant whose behavior or health is not compatible or who is harmful to the welfare of the group. ETCS/RTT is responsible for making arrangements for the described tour, and contracts with airlines and European tour operators to provide you with the services you purchase. The carriers, hotels and other suppliers are not agents, employees or jointly involved with ETCS/RTT. All services provided by ETCS/RTT are subject to the terms and conditions listed by the supplier and subject to the laws of the countries where services are supplied. ETCS/RTT is not responsible for claims or losses arising out of injury, accident/death, damage, loss or delay of baggage or property, default of independent suppliers, delay in transit or dissatisfaction arising from circumstances beyond the control of ETCS/RTT, such as weather, mechanical breakdown, omissions by anyone other than an employee of ETCS/RTT, or the purchaser's failure to have valid documents, or any health problems.
Personal responsibilities and limitations: Participants must inform ETCS/RTT immediately upon registration of any physical or health limitations or conditions requiring special needs, plans or accommodations or considerations. Failure to do so may result in additional charges to make accommodations, limitation of itinerary or involuntary cancellation up to and including the day of departure with all attendant costs, up to 100% of monies paid, borne by the participant. ETCS/RTT cannot assume any responsibility for health or physical conditions of the travel participants. ETCS/RTT retains the right to decline or cancel any prospective tour member or to make alternative arrangements while on the tour, at extra expense to the participant, for any participant whose physical or mental limitations, behavior or health in general is not compatible with or who is harmful to the welfare of the group. ETCS/RTT is responsible for making arrangements for the described tour, and contracts with airlines and European tour operators to provide the services purchased. The carriers, hotels and other suppliers are not agents, employees or jointly involved with ETCS/RTT. All services provided by ETCS/RTT are subject to the terms and conditions listed by the supplier and subject to the laws of the countries where services are supplied. ETCS/RTT. is not responsible for claims or losses arising out of involuntary cancellation due to any and all health concerns, injury, accident/death, damage, loss or delay of baggage or property, default of independent suppliers, weather, mechanical breakdown, omissions by anyone other than an employee of ETCS/RTT. or the purchaser's failure to have valid documents, travel insurance, health insurance or any health problems.
Submitting the on-line reservation form indicates that I have read the general information and agree to it. All requests for air or land arrangements (dates, etc.) other than those published in the brochure or on the web site, must be made in writing; all subsequent changes must also be made in writing. All requests, within the guidelines of the air and land carriers, will be honored if possible.
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